SHIPPING AND RETURNS POLICY

How do I return an item?

If you are not satisfied with your purchase for any reason you have 14 days from the date of receipt to send it back to us. Just package your items with the returns form, and post it back to us via any reliable mail service provider.
For our returns policy please contact info@arenamartinez.com.

Returns should be posted to:  ARENA MARTINEZ Offfice, C– Libertad 22, 28004, Madrid, Spain.

Customs Info

Orders will be received within 5-7 working days from the day of the order. Once payment is authorized and verified, the item(s) will be sent out. 

Please note: Shipping days and custom duties may vary from country to country. Please keep in mind that VAT is included.

Which countries do you ship to?

We ship worldwide.

Spain- Free shipping

Europe- 15euro

International- 50euro

Do you offer same day delivery?

If you live in MADRID we may be able to get orders out to you on the same day. Please contact info@arenamartinez.com

Full returns & Refunds

If you are not fully satisfied with your purchase simply return the unused item in its original packaging in the same condition within 14 days and we will provide you with a full refund. Arena Martinez will not accept return items with any signs of wear. We do not accept returns of merchandise purchased over 14 days.

Any item(s) returned after 14 days will not be refunded.