PRIVACY POLICY

Last update: September 20, 2022

This Privacy Statement describes the way in which arenamartinez.com manages personal information and respects your privacy.

The “Personal Information” (defined as any information that identifies or can be used to identify, contact or locate the person to whom this information corresponds) that we collect and retain will be subject to this Privacy Policy, as it is subject to periodic amendments . If you have an account registered on our website you can update your information and preferences by accessing your “customer area” here.

ENTITIES THAT COLLECT PERSONAL INFORMATION

This privacy notice is issued on behalf of arenamartinez.com, so that when we mention “arenamartinez.com”, “we”, “us” or “our” in this document, we refer to the company responsible for the treatment of your data. We have designated a data protection officer for arenamartinez.com who is responsible for monitoring questions regarding this privacy notice. If you have any questions, concerns or requests about this privacy notice, how we manage your personal information or any other matter related to such information, please contact our manager in these matters: Arena Martínez, Calle Libertad, 22 3º Izquierda, Madrid, España. The data protection officer is Arena Martínez, owner of www.arenamartinez.com

COLLECTION OF PERSONAL INFORMATION

As a site visitor, you can participate in many activities without providing personal information.

As a subscriber of our newsletter service, we will only collect the email address you provide.

As a registered user of our store, we will collect the following personal information:

– Name, surname, ID, sex, date of birth and your email address.

One part of the requested information is mandatory, while the other is voluntary.

As a customer of our store, that is, when you are going to carry out the process of buying some of our items and in order to provide you with this service, we will collect the following Personal Information regarding you, in addition to that indicated in the previous section of registered user

– Telephone numbers and billing address.

The data relating to your credit card or any other that you use to make the payment of a purchase made in our store will NOT be collected by arenamartinez.com since all payments, both with cards or Paypal are made through secure web gateways owned by your own bank.

As with most websites, when you use the Site, it’s possible that arenamartinez.com or external subprocessors hired by arenamartinez.com also collect certain technical and routing information from your computer to facilitate the use of the Site and its services. For example, we could record environment variables, such as the type of browser, operating system, CPU speed and Internet Protocol (IP) address of your computer. We use these environment variables to facilitate the use of the Site and its services, and track the usage. arenamartinez.com also uses these environment variables to measure traffic patterns on the Site.

To better understand the needs of visitors to our Site, we may occasionally establish correspondences between such information and your Personal Information.

Currently arenamartinez.com has not hired any external subprocessor. If at any time this changes, it would be notified in this section together with the name of the subprocessor and the reason of the contract.

UPDATE OF YOUR PERSONAL INFORMATION AND PRIVACY PREFERENCES

If requested, arenamartinez.com will provide you the information to indicate if we keep any of your personal data. To request this information, contact us using our contact form here.

If you have an account registered on our site you have the right to access your Personal Information and your privacy preferences, and to modify or delete them at any time. For that, access “My account”, where you can see and modify most of your Personal Information immediately. For security reasons, certain data in your Personal Information can only be modified by contacting customer support. We will respond to your request immediately, within a reasonable time.

USE OF YOUR PERSONAL INFORMATION

Arenamartinez.com collects your information to provide services, comply with its legal obligations and improve its products and services. We do not sell or rent your personally identifiable information to third parties, nor do we share it with them, in any way other than that expressed in this Privacy Policy. Arenamartinez.com may use such information for the following:

– send you order confirmations / renewals;

– invoices for the services and / or purchases made and carry out recovery actions in case of default as well as the inclusion of debt data in common files of equity and risk solvency if necessary;

– compliance with the obligations established in the laws applicable to the Services provided;

– register your rights, if any, for technical support or other benefits that may be made available to registered users;

– respond to requests, questions and concerns of customer service;

– manage your account;

– send you the requested information about the product or service;

– stay informed about special offers and services of arenamartinez.com and selected third parties;

– manage promotions and giveaways in which you participate, and communicate the results;

– investigate and prevent illegal activities or violations of our Terms of Service, or take measures related to them.

– meet our needs for research and development of products and services, and improve our site, our services and our offers;

– Customize your experience, which includes directing our services and offers to you.

We store information we gather through cookies, log files, transparent images or external sources to create a summary of your preferences. We link your personally identifiable information or your membership usage history with the summary information to provide personalized promotions and advertising offers, in order to improve the content of the site or determine your preferences.

In certain circumstances, arenamartinez.com may be obliged to disclose personal information to the authorities under a legal requirement, for reasons of national security or compliance with the legal system.

Where required by law (e.g., to comply with a court summons, court order or legal process against arenamartinez.com) and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your security or from third parties, investigate possible fraud or respond to a government request. We may also disclose your information if we determine that such disclosure should be made for reasons of national security, law enforcement or other matters of public importance.

SHARED USE OF INFORMATION WITH SUPPLIERS AND SERVICE AGENTS

We also share Personal Information with certain companies that provide services on our behalf. We only share the personal information necessary for them to provide such services. We require any company with which we may share Personal Information that protects that data in a way that complies with the provisions of this policy and that limits the use of such Personal Information to the provision of services of arenamartinez.com.

Currently the providers of arenamartinez.com that have access to the part of their data necessary to carry out the contracted service are:

Professional Hosting Web hosting service.

Arenamartinez.com Web development service.

Mailchimp Newsletter delivery service.

We do not sell or provide personal information to other companies for the marketing of their products or services.

DATA RETENTION

We will keep your information for the term in which your account is active, when your information is necessary to provide services or as required to comply with our legal obligations. If you wish to delete your account or request that we stop using your information to provide services,contact us using our contact form here.. We will respond to your request within 30 days. We will keep your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

NEWSLETTER / COMMERCIAL COMMUNICATIONS

In case you have your consent as provided in article 21 of the Law of Services of the Information Society, we will use your email data to send you by email, information about the website news, news of interest about our store , as well as our offers and promotions. At the bottom of each email we send you there is a link to unsubscribe or change your preferences. However, if you have any questions, you can contact us using our contact form here.

OPTION / OPTION TO EXIT

You can “opt out” of receiving updates and newsletters from arenamartinez.com by email or emails from partners by clicking on the link at the bottom of each email you receive, if you subscribed to that service. In addition, we will continue to send you service-related announcements, including, but not limited to, a registration email, benefit notification emails, emails automatically activated by actions you made on the site and notices related to bills. In general, it is unlikely that you can choose not to receive these communications, which are not promotional in nature. If you don’t want to receive them, you have the option to deactivate your account. To do this, contact us using our contact form here. However, you can also unsubscribe from our newsletter service contacting us using our contact form here.

If you use a mobile application of arenamartinez.com, we may timely send automatic notifications to keep you informed about events or promotions that we carry out. If you no longer wish to continue receiving these kinds of notifications, you can deactivate them from the device.

PROTECTION OF YOUR PERSONAL INFORMATION

The personal information you provide in relation to the use of the site will be protected in different ways.

You can access your account profile through a unique customer ID and password selected by you. This password is encrypted. Try to use a secure alphanumeric password and not reveal it.

Your Personal Information resides on a secure server that only contractors and selected arenamartinez.com personnel have access through a password.

Your personal information is encrypted each time it is transmitted to arenamartinez.com.

We strive to protect the Personal Information you send us, during its transmission and once we receive it. However, no method of transmission over the Internet or electronic storage is 100% secure. While we take into account the confidential nature of the Personal Information we collect, process and store, and the current state of technology to use these measures protects your Personal Information, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can contact us using our contact form here.

CHANGES IN THE PRIVACY POLICY

Arenamartinez.com reserves the right to modify the Privacy Policy in a timely manner at its sole discretion and will post a notice on the home page of the Site or send it by email when major changes are made to it, before such changes come into effect. validity. If, as a result of these changes, you want to modify the ways in which arenamartinez.com is allowed to use your Information you can contact us using our contact form here.

It will be considered that you have taken notice of any important change in the Privacy Policy, so you will be subject to it, after said notice has been published. However, if arenamartinez.com is acquired by another entity or merged with it, you can provide that entity with customer information related to the part of our company sold to the other entity or merged with it without your consent. However, arenamartinez.com will notify you of such sales of assets, acquisitions or mergers on this Site.

LINKS TO THIRD PARTY WEB SITES

Our site may include links to other websites whose privacy practices may differ from those of arenamartinez.com. If you send personal information to any of these sites, your information will be accessed by their respective privacy policies. We recommend you to carefully read the privacy policy of all the websites you visit.

WIDGETS AND LINKS TO SOCIAL NETWORKS

Our Website may include Social Networking Features, such as the Facebook “Like” button, in addition to Widgets, such as the “Share this” button or interactive mini programs that run on our website. It is possible that these Functions collect your IP address and the page you visit on our website, or even set a cookie to allow the function to run correctly. Social Network Features and Widgets are hosted through third parties or directly on our Site. Your interactions with these functions are subject to the privacy policy of the company that provides them.

CHILDREN

We do not intend to request or collect Personal Information from any person under the age of 18. If you are under 18, do not enter information on this site or hire our services. If you believe that you have a child under 18 that has entered Personal Information, contact us using our contact form here. to have the data deleted and the child’s account closed.

PRIVACY CLAIMS

People located in certain countries, which include the European Economic Area, have certain legal rights in relation to their personal data. Subject to any exemption provided by law, you may have the right to request access to Information, as well as to attempt to update, delete or modify this information.

To the extent that the treatment made by arenamartinez.com of your personal data is subject to the General Data Protection Regulation of the European Union, Arenamartinez.com relies on its legitimate interests, described above, to process your data. In the cases in which arenamartinez.com processes certain Personal Data for its own direct marketing purposes, you have the right to object to the use made by arenamartinez.com of your Personal Data for this purpose at any time by clicking on the link «Login» and opting for the option to stop receiving emails.

If you have any questions about this Privacy Policy, the practices of this site or your transactions with this Website, you can contact our data protection officer if contact us using our contact form here.

Arena Martínez

Calle Libertad, 22 3ra Izq.

28004 Madrid, España