SHIPPING AND RETURNS POLICY

How do I return an item?

If you are not satisfied with your purchase for any reason you have 14 days from the date of receipt to send it back to us. Just package your items with the returns form, and get it touch with us so we can book the pick up at your adress.

The item has to be in its original packaging in the same condition and we will provide you with a full refund. Arena Martinez will not accept return items with any signs of wear.

Facial Masks can´t be return due to health security issues.


Any item(s) returned after 14 days will not be refunded.

Customs Info

Orders will be received within 5-7 working days from the day of the order. Once payment is authorized and verified, the item(s) will be sent out. 

Please note: Shipping days and custom duties may vary from country to country. Please keep in mind that VAT is included.

Which countries do you ship to?

We ship worldwide.

Spain- 6 Euros

Spain not peninsula- 15 Euros

Europe- 35 Euros

International- 45 Euros

Do you offer same day delivery?

If you live in MADRID we may be able to get orders out to you on the same day. Please contact info@arenamartinez.com